About us

Built for title companies who know the inbox problem.

Not every mortgage client has a direct LOS integration. When orders still come in by email, your staff ends up doing the work that software should handle. We built TitleRelay to fix that.

Our mission

Most title companies already connect their biggest partners to ResWare directly — through their LOS, a middleware connector, or something similar. But dozens of smaller mortgage clients still send orders by email. Every one formats them differently, and someone has to type it all into ResWare.

TitleRelay closes that gap. We connect to your Microsoft 365 mailbox, parse each client's emails with their own template, validate the data, and create ResWare files. Your team can review orders first when you want that extra check.

If you run the platform for multiple title companies, our multi-tenant setup keeps each client's data separate with their own templates and portals.

Accuracy first

Every parsed field is validated before submission. Staff review catches what automation can't.

Security by design

Sensitive data like SSNs is redacted in logs and handled with care throughout the pipeline.

Per-client config

Templates, sender profiles, and auto-submit rules adapt to each mortgage client's format.

Built to scale

Queue-based processing handles volume spikes. Multi-client support grows with your business.

The platform

Three portals, one system

Everyone sees what they need and nothing they don't. Platform operators, title company admins, staff, and mortgage clients each get their own view.

Platform portal
Super admins manage title company clients, platform-wide Microsoft Graph credentials, and cross-tenant oversight.
Admin portal
Title company admins configure ResWare, mailbox settings, mortgage client templates, users, and sender profiles.
Mortgage client portal
Mortgage clients can log in to see their orders, file numbers, and status updates. It's a real selling point for your title company.
How we build

Software shaped around the work.

Workflow before automation

Start with the real intake path

We map what arrives, who reviews it, and what ResWare needs before deciding what to automate.

Configuration, not assumptions

Different clients behave differently

Templates, validation, and review rules are configured around each mortgage client and sender.

Hands-on implementation

From setup through rollout

We help connect the systems, configure the first clients, test the output, and support the team going live.

We'd love to show you how TitleRelay fits your intake workflow.

Whether you process 50 email orders a month or 500, we'll walk you through setup, templates, and what automation looks like for your mortgage clients.

Contact us →